This post is not beauty related (as you can tell from the topic) but I had to let out my frustration here. The story began when my mum decided to post some clothes for me. We have some religious based events coming up and so I decided lets order from my home country in Asia.

So my mum used DHL as opposed to USPS (because we thought it might be better!). Well we were wrong or what! The story starts well when the package took literary two days to arrive from overseas to my local office here in California. But the dismay begins when it has been two days since it is roaming on the truck. It just can not seem to get delivered! First day it was conveniently updated as "delivery attempted" when no delivery attempt was actually made. Second day it has been on delivery all night (apparently according to online tracking!). The customer service is polite but least bit helpful.




What I am upset about this that why a simple a task from delivering a package has become a problem. A simple excuse given to me is that "the driver must have run out of time". Now that has happened for two days so either they suck at logistics or my parcel is not important enough.

After this incident I went online and read nothing but horrid stories about DHL. How dishonest the delivery people are and how packages are lost.

To say the least I am extremely disappointed. I would have expected this from USPS but in all honesty I have never had issues with them. They always deliver on time and can exactly tell me where my package is.

So today is day three and still no package. Apparently it is will be delivered today but we shall wait and see. Will it be another day in waiting and then conveniently excused as "we ran out of time".

I can not believe that a company such as DHL can be this irresponsible and get away with this kind of service. Never again!! However as a consumer I feel helpless and can do nothing but wait and wait!!

What do you guys think? What are your horror stories of DHL?